Our Services

Process Flow Evaluation

• Full review of process flow, function, adequacy, and efficacy in meeting departmental functions or goals.

• Information flow analysis from BPOs to internal recipients, evaluating sources, purpose, bottlenecks, and avoiding duplication of work.

• Focus on highly manual tasks and identify opportunity areas for automation.

Associate Performance Evaluations, Training, and Personal Development.

• Comparative analysis of organizational goals, AOR structure, subordinated duties, and responsibilities.

• Unbiased assessment of associate performance, knowledge, tool-kits, and understanding of company role.

• Top-down training focused on reinforcing areas of opportunity to eliminate associate skill weaknesses.

Management and Leadership training.

• We offer a customized management program to re-enforce basic concepts and practices for sound hiring, promoting, and people management. Your HR department will tell you what you can't ask - not what you should be asking. We do.

• We bring a holistic approach to leadership training though real-world scenarios and test cases.

Company Reorganization.

Reduction in Workforce

Contact us for details

Contact us for details